Terms and Conditions •
All designs are copyright of The Doo Ltd •
As orders are personalised to each individual customer refunds and exchanges
are only made if the order is found to be faulty or does not meet the
order specifications. This does not effect your statutory rights. • Payment is made in full at time of placing order, or a minimum payment of 20% of the order is needed before a proof is made. The 20% is non refundable. If a customer who has paid in full decides to cancel their order after receiving a proof but before sign off, 80% of the order value will be refunded to the client. It is advised that the client has a free sample before ordering. The full balance is required before the order is printed or despatched. •
Proofs are supplied free of charge. It is the responsibility of the client
to ensure that all proofs are correct. We will send you a proof which
then has to be approved by signature by the client and returned in the
post to us before printing can begin and the order completed. Before the
client makes the final sign off for the order to be printed additional
proofs are also free of charge if amends are needed. The client can also
approve their order/proof by email. •
The Doo Ltd only accepts UK Pound Sterling. •
See our current price list for delivery and handling costs. A signature
will be required on delivery for security purposes. •
Express Service. A 48 hour express service is available at an additional
cost of £50. We will despatch your order within 48 hours (not including
weekends and Bank Holidays) after the proof has been signed off and payment
has been made and funds cleared. The Express Service is subject to our
acceptance when the order is first placed, the client will be informed
of acceptance before any payment is taken. • Colours of the designs shown on the website and in the brochure may vary slightly from the colours on the actual product. It is advised that the client orders samples before placing a full order. •
By placing an order the client agrees to our terms and conditions. •
English law applies to all matters arising from our stationery service. • The Doo Ltd reserves the rights to change these terms and conditions at any time.
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